Back to Help Center

Equipment Guide

How to use massage chairs, TV, and other devices

How to Use the Bodyfriend Falcon

Powering On

Press and hold the power button on the inner-side control (inside the armrest) to turn the chair on.

Remote Control Layout

Remote control button layout

Getting Started

Power → Select a mode, then press OK → Body scan → Adjust shoulder position → Massage starts

How to start and end

Auto Programs

ProgramDescription
Robo CareAI-based personalized full-body massage
Health CareMassage focused on wellness care
Targeted CareFocused care for specific areas such as the neck, shoulders, or lower back
Daily CareA light course ideal for everyday use
My CareCustomize the massage area, technique, and intensity yourself
Mental CareA relaxation mode for calming body and mind

Main Remote Buttons

ButtonFunction
PowerShort press = Pause, long press = Power off
HomeGo to the home screen
Up/Down/Left/Right + OKNavigate menus and make selections
Zero GravityAdjusts the angle for the optimal massage position
XD LevelMassage ball protrusion intensity (tailored to body type)
Massage PositionRe-adjust shoulder position
Massage OptionsAdjust rolling, heat, and air intensity
Leg Angle/LengthAdjust the leg section
Full-Body AngleRaise or recline the backrest

Detailed remote control buttons

Adjusting Massage Speed

During the massage, use the Up/Down buttons to select an area → Use the Left/Right buttons to adjust the speed

Powering Off

Press the power button → Select 'Power Off' on the guide screen → The chair will automatically return to its original position

Caution: Please get off only after the chair has fully returned to its original position.

How to Use the Bodyfriend Falcon i

Powering On

Press and hold the Power button on the inner-side control (inside the armrest) to turn the power on.

Inner-Side Control Layout

Detailed explanation of the inner-side control

ButtonFunction
PowerLong press = ON/OFF, short press = Pause/Resume
Robo CareCycles through 6 Robo Care modes
Daily CareCycles through 6 Daily Care modes
Targeted CareCycles through 4 targeted modes
My CareCycles through 7 My Care modes
Full-Body AngleRaise/lower the backrest
Zero-Gravity AngleAdjust the zero-gravity position
Massage Intensity5 levels for XD, air, and rolling intensity
Leg AngleRaise/lower the leg rest
Heat3 levels of full-body heating
BluetoothShort press = Pairing, long press = App connection

Using the App Remote Control

How to connect the app remote control

Even without the app, all basic functions can be operated using the inner-side control.

Auto Programs

Robo Care (6 modes)

Robo Care · Daily Care programs

ModeDescription
Robo Calf RelaxationFocused relaxation for the lower-body muscles
Robo CycleCycling motion for lower-body flexibility
Robo StretchingSpinal stretching
Robo Lower Back RelaxationRelieves tension in the lower back muscles
Robo VitalityKneading tight muscles + acupressure
Robo RecoveryGentle full-body acupressure recovery

Daily Care · Targeted Care

Targeted Care · My Care

Powering Off

Power button → Select "Yes" on the guidance screen → The chair automatically returns to its original position

Caution: Please get out only after the chair has fully returned to its original position.

How to Use the BODYFRIEND Familie

Power On

Press the Power button on the inner control panel (inside the armrest) to turn the chair on.

Inner Control Panel Layout

Control panel button layout

Detailed Button Guide

Control panel function guide 1

Control panel function guide 2

Auto Massage (Recommended)

Press the Auto Massage button and choose from 4 modes:

ModeDescription
Neck/ShouldersFocused stimulation for the neck and shoulders
Back/WaistIntensive care around the back and waist
Full-Body RelaxA gentle full-body massage from neck to waist
Full-Body RefreshKneading + tapping at the same time — energizing full-body care

Manual Massage

Each press of the Manual Massage button switches to the next mode:

Kneading → Tapping → Combination → Chop Tapping → Acupressure

Inner Control Panel Button Summary

ButtonFunction
PowerON/OFF (if pressed during use, the chair automatically returns to its original position before turning off)
Auto MassageCycles through 4 automatic programs
Manual MassageCycles through 5 massage techniques
Massage IntensityAdjusts intensity in 3 levels
Air MassageCalf airbag ON/OFF
Massage Balls Up/DownMoves the massage ball position
Full-Body Angle Up/DownRaises/lowers the backrest
Zero-Gravity AngleLevel 1 (118°) / Level 2 (136°)

Bluetooth Speaker

In Bluetooth search, select familie-xxx and enter password 9999.

Power Off

Press the Power button and the chair will automatically return to its original position.

Caution: Please get out of the chair only after it has fully returned to its original position.

How to Use the Bodyfriend Famille S

Quick Guide

Powering On

Press the Power button on the remote control or the inner-side control panel to turn the chair on.

Remote Control Layout

Remote Control Button Layout

Remote Control Button Details

Remote Control Button Guide 1

Remote Control Button Guide 2

Daily Care (Recommended)

Press the Daily Care button to choose from 5 modes:

ModeDescription
Comfort ViewingA quiet massage you can enjoy while watching TV/OTT
Full Body RelaxA gentle massage that relaxes your entire body
Full Body RefreshAn invigorating fatigue-relief massage with kneading + tapping
Neck & ShouldersFocused massage for the neck and shoulders
Back & WaistFocused massage for the back and waist

My Care (Manual)

Press the My Care button to select from 5 manual massage types:

Kneading → Tapping → Acupressure → Chopping Tapping → Combination

Daily Care / My Care Programs

Program Details

Summary of Main Remote Buttons

ButtonFunction
PowerShort press = exit prompt, long press (2 sec) = immediate shutdown
Start/PauseStart / pause / resume massage
Daily CareCycle through 5 Daily Care modes
My CareCycle through 5 manual modes
Mode ChangeChange modes up/down; press and hold to adjust full-body recline angle
Zero GravityCycle through Zero Gravity 1 → Zero Gravity 2 → Sitting
Heat3-level heat adjustment
Massage Speed3-level speed adjustment
Massage PositionReadjust shoulder position
Air3-level airbag adjustment

Getting Started

Power → Select Daily Care or My Care → Choose a mode, then press Start → Body scan → Massage begins

Bluetooth Speaker

In Bluetooth search, select FAMILLE S-xxxxxx to connect

Powering Off

Power button → On the exit prompt screen, press the Power button once more → The chair will automatically return to its original position

Caution: Please get off only after the chair has fully returned to its original position.

How to Use OSIM uDivine V

Powering On

Press the Power/Stop button on the controller to turn on the power.

Controller Button Guide

Controller button layout

ButtonFunction
Power/StopPower ON/OFF, returns to the original position when the massage ends
Main MenuGoes to the main menu screen
OKConfirms selection in the menu
Navigation (Up/Down/Left/Right)Navigates the menu
PausePauses the massage
Safety StopEmergency stop (immediately stops all movement)
FootrestAdjusts footrest height/length
BackrestAdjusts backrest angle (reclining)
UprightReturns the backrest and footrest to the original position

How to Use

  1. Press the Power/Stop button to turn on the power
  2. Select your desired massage program on the controller screen
  3. Use the Navigation buttons to move and press the OK button to select
  4. The massage will start automatically

Bluetooth Connection

Turn on Bluetooth on your smartphone, then search for and connect to OS890-xxxxxxx.

OSIM uDivine V App

App connection and controls

  • iOS: Download the OSIM uDivine V App from the App Store
  • Android: Download from Google Play
  • Use the app to download massage programs and access detailed controls

Turning Off

Press the Power/Stop button to end the massage, and the chair will automatically return to its original position.

Caution: Please get off only after the chair has fully returned to its original position.